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School Operations Manager [Bilingual-Spanish] - (Immediate) | KIPP Houston High School image - Rise Careers
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School Operations Manager [Bilingual-Spanish] - (Immediate) | KIPP Houston High School - job 1 of 2

Company Description

KIPP Texas Public Schools is a network of 54 public charter, open-enrollment, pre-k-12 schools educating nearly 32,000 students across Austin, Dallas, Houston, and San Antonio. Together with families and communities, our mission is to create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose - college, career, and beyond - so they can lead fulfilling lives and build a more fair world.

Founded in Houston in 1994 and operating as KIPP Texas since 2018, we are looking to hire a diverse team of dynamic, collaborative, and dedicated individuals with an unyielding belief that every child will succeed. Join a Team and Family with an unwavering commitment to creating classrooms, offices, and communities rooted in belongingness, academic success and joy. If you are passionate about joining a mission and values-driven community who wants every child to want to run to school, the KIPP Texas Team and Family is for you!

KIPP Public Schools is a national network of public charter schools that prepares students with the skills and confidence to create the future they want for themselves, their communities, and us all. We are a network of 278 schools with nearly 16,500 educators and 190,000 students and alumni.

You can see all our job opportunities at https://kipptexas.org/join-our-team/.

Job Description

The Opportunity

The School Operations Manager is a school based position that assists with all finance and operations functions necessary to run a high-performing school. This includes coding invoices, purchasing, facilities, food services, transportation, technology, student recruitment, student data, regulatory compliance, and academic operations support. The School Operations Manager serves as a key member of the school’s Front Office Team, ensures that the school’s operations meet high standards of operational excellence, families are offered outstanding customer service, and enables instructional leaders and staff to focus on driving strong student achievement outcomes.

Key Responsibilities

  • Supervises School Operations Associate
  • Purchases items & services for the school; knows the procurement process, is trained in KIPPeMart
  • Codes invoices, collects money (e.g. EOY trips, club fees), prepares deposits 
  • Implements the arrival and dismissal procedure (car flow, bus line up, walkers)
  • Manages the day to day busing operations for their school; rosters, parent requests/ issues, student line-up process, parent and student ID tags, student behavior; works closely w/ their Bus Coordinator Lead for needs and changes
  • Manages Child Nutrition day to day logistics (meal card replacement, supper rosters); works closely with the Child Nutrition Field Supervisor
  • Manages school event coordination (i.e. meet the teacher night, parent engagement sessions, enrollment and recruitment activities – working with Regional Student Recruitment)
  • Manages copier and teacher workroom supplies, troubleshoots copiers, trained on the copiers 
  • Manages any student technology program the school runs (i.e. Chromebooks)
  • Updates any school based calendar for the School Leader
  • Supports field lesson logistics (booking buses, ordering sack lunches, hotel rooms, travel, etc.)
  • Manages any school based social media communications/ postings
  • Gives parent tours for potential student prospects  
  • Schedules shared space
  • Performs other duties as assigned by the Assistant Principal of Operations

Qualifications

Skills and Qualifications

  • Bilingual; English & Spanish required
  • Bachelor’s degree preferred 
  • 3 to 5 years of work experience, preferably in education and/or business or operations management  
  • Demonstrated leadership skills (e.g. at least 1 year managing a team or large projects)
  • Strong project and time management skills; ability to effectively backwards plan, juggle multiple priorities with great attention to detail, and deliver consistent and timely results
  • Strong strategic and analytical skills with an aptitude for shifting from fire-fighting to systems-building
  • Sense of humility, customer service mindset, and shows urgency and the ability to proactively solve problems and make decisions quickly
  • Team player with strong interpersonal and stakeholder management and relationship building skills
  • Ability to lead, influence, and hold others accountable to upholding high standards of operational excellence
  • Ability to be calm under pressure, especially in difficult conversations with parents and staff
  • Excellent organizational, verbal, and written communication skills
  • Excellent computer skills, including Microsoft Word, Microsoft PowerPoint, Microsoft Excel; Google Drive, Google Docs, and Google Sheets
  • Desire to continuously learn and increase effectiveness as a professional 
  • Unwavering commitment to the KIPP Texas mission, core values and willingness to go above and beyond to meet the needs of KIPP Texas students, families, and staff

Additional Information

Compensation and Benefits

Salary is based on years of experience, degree of education, and level of expertise.

As a full-time KIPP Texas employee you are eligible to participate in all KIPP Texas’ benefit plans. KIPP Texas offers a robust variety of benefits choices with competitive rates, including medical, dental, and vision options, life insurance, and disability plans.

KIPP provides equal employment opportunities for all applicants and employees. As an equal opportunity employer, we hire without consideration of race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About School Operations Manager [Bilingual-Spanish] - (Immediate) | KIPP Houston High School, KIPP

Are you excited about making a difference in education? KIPP Houston High School is looking for a passionate School Operations Manager (Bilingual-Spanish) to join our dynamic team! In this pivotal role, you'll handle various operations and finance functions to ensure our school runs seamlessly. Your responsibilities will include everything from managing procurement processes, overseeing transportation logistics, and ensuring the smooth operation of our Child Nutrition program. You'll also be an essential member of our Front Office Team, providing outstanding customer service to families and enabling instructional leaders to concentrate on student success. If you enjoy problem-solving and have a knack for organizing complex projects, this might be the perfect fit for you. We value humility, collaboration, and a can-do attitude, so your ability to build relationships, support our staff, and foster a sense of community will play a crucial role in helping our students thrive. If you're ready to join a mission-driven organization that's committed to academic excellence and equity in education, apply today and help us create joyful, engaging learning environments at KIPP Houston High School!

Frequently Asked Questions (FAQs) for School Operations Manager [Bilingual-Spanish] - (Immediate) | KIPP Houston High School Role at KIPP
What are the key responsibilities of the School Operations Manager at KIPP Houston High School?

The School Operations Manager plays a vital role in the effective functioning of KIPP Houston High School. Key responsibilities include supervising the School Operations Associate, managing procurement processes, handling daily transportation logistics, and overseeing Child Nutrition logistics. Additionally, this role requires coordinating school events, updating school calendars, and providing top-notch customer service to families.

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What qualifications do I need to apply for the School Operations Manager position at KIPP Houston High School?

Applying for the School Operations Manager role at KIPP Houston High School requires bilingual proficiency in English and Spanish, a bachelor's degree is preferred, and 3 to 5 years of relevant experience in education or operations management. Strong leadership skills, project management abilities, and excellent communication skills are essential for success in this role.

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How does the School Operations Manager at KIPP Houston High School support student success?

The School Operations Manager at KIPP Houston High School supports student success by ensuring smooth daily operations, allowing instructional leaders to focus on teaching. This includes managing transportation services, coordinating meals, and organizing parent engagement activities that foster a supportive community around the students.

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What soft skills are important for the School Operations Manager at KIPP Houston High School?

A successful School Operations Manager at KIPP Houston High School needs strong interpersonal skills, a problem-solving mindset, and the ability to remain calm under pressure. Additionally, the capacity to build relationships with staff, parents, and community members is crucial for maintaining a positive school environment.

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What makes KIPP Houston High School a great place to work for a School Operations Manager?

KIPP Houston High School is a mission-driven organization dedicated to creating joyful and academically excellent schools. Working here means being part of a collaborative team that values diversity and inclusion and is deeply committed to ensuring that every child succeeds. The supportive environment and opportunities for professional growth make it an excellent place for a School Operations Manager.

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Common Interview Questions for School Operations Manager [Bilingual-Spanish] - (Immediate) | KIPP Houston High School
How do you prioritize tasks as a School Operations Manager?

When prioritizing tasks as a School Operations Manager, I focus on understanding the school's immediate needs, collaborating with instructional leaders, and proactively assessing which tasks directly impact student success. I'd demonstrate my ability to balance immediate operational needs with long-term projects to ensure the school runs efficiently.

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Can you describe a time when you improved a process within a school setting?

In my previous role, I identified inefficiencies in the student transportation process. By reorganizing routes and implementing a tracking system for parent communication, I reduced wait times and improved satisfaction for families. This experience showcases my skill in optimizing operations to enhance overall school efficiency.

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How do you handle conflicts with parents or staff?

In handling conflicts, I believe in active listening and empathy. I would approach the situation calmly, seeking to understand the concerns before working collaboratively towards a solution. It’s important to maintain professionalism and focus on finding common ground to resolve the issue effectively.

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What strategies do you use to ensure compliance with regulations?

I utilize a systematic approach to stay compliant with regulations by regularly reviewing policies, conducting audits, and ensuring that all staff are trained on the necessary guidelines. This proactive strategy ensures that our operations at KIPP Houston High School meet all legal and educational standards.

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How do you contribute to a positive school culture?

Contributing to a positive school culture involves fostering strong relationships with students, staff, and families. I engage in open communication, celebrate achievements, and create inclusive events that encourage community participation. By building a cohesive environment, I help promote a sense of belonging and collaboration.

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How do you coordinate logistics for school events?

I coordinate logistics for school events by planning early, establishing clear timelines, and collaborating with relevant staff. Communication is key, so I ensure to create checklists and keep everyone informed, making sure every detail aligns with our school goals and enhances community engagement.

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Can you provide an example of how you managed a budget effectively?

In my previous position, I was in charge of a school budget. I employed robust tracking methods to monitor expenditures against the budget, identifying areas for cost savings without sacrificing quality. By analyzing spending patterns and forecasting future needs, I ensured our resources were utilized effectively.

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What experience do you have in managing a team?

I have over three years of experience managing teams. I focus on building rapport and establishing open lines of communication. I empower my team members by acknowledging their strengths and delegating responsibilities effectively, which has resulted in a collaborative and productive work environment.

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How do you adapt to changing circumstances or unexpected issues?

Adapting to changing circumstances requires flexibility and a positive mindset. I prioritize identifying issues quickly and seek input from my team for solutions. By remaining calm and organized, I can lead our operations toward effective resolutions, ensuring that student needs always come first.

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What tools do you use for project management and coordination?

For project management and coordination, I leverage tools like Google Workspace for collaboration, Trello or Asana for task management, and spreadsheets for tracking budgets and timelines. These tools enhance efficiency, promote transparency, and keep all team members aligned on project goals.

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MATCH
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DEPARTMENTS
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TEAM SIZE
No info
HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 29, 2025

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